Amazon introduced new metrics for tracking Amazon Business customer patterns, including B2B refund rates, negative feedback, and A-Z claims. Sellers can access these insights through the B2B dashboard view in Business Reports to refine their B2B strategy.
Learn more: https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVEg1NVVVOUpNNjY2RllD