Amazon adds B2B performance metrics Business Reports

Podean : Jan 13, 2026 6:37:21 AM

Retail Updates

Amazon introduced new metrics for tracking Amazon Business customer patterns, including B2B refund rates, negative feedback, and A-Z claims. Sellers can access these insights through the B2B dashboard view in Business Reports to refine their B2B strategy.

Learn more: https://sellercentral.amazon.com/seller-news/articles/QVRWUERLSUtYMERFUiNHVEg1NVVVOUpNNjY2RllD

Amazon requires prepaid return labels for all items starting February 8

Podean : Jan 13, 2026 6:37:54 AM

All US sellers must use Amazon Prepaid Return Labels for customer returns regardless of item value starting February 8, 2026, eliminating the...

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Walmart adds No response needed option for customer messages

Podean : Jan 13, 2026 6:34:33 AM

Needed option for customer messages — Sellers can now close customer inquiries that dont require a response without impacting their Seller Response...

Retail Updates
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Amazon introduces Service Hub

Podean : Jan 13, 2026 6:39:03 AM

Sellers can now easily find, compare, and connect with VAT and EPR compliance providers across European marketplaces, with transparent pricing,...

Retail Updates
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